When an FTM tree stops syncing with Ancestry, first check your internet connection and confirm that both your local and online trees are available. Create a backup before attempting significant changes. Family Tree Maker Help can be useful for checking common sync problems, reviewing changes, and understanding possible connection issues. Avoid repeatedly starting and stopping synchronization because it may make troubleshooting more difficult. Check whether the problem affects one tree or several trees. Family Tree Maker Help can also assist when synchronization remains stuck, produces an error, or does not show expected updates. After a successful sync, review recently changed individuals, relationships, sources, photographs, and documents. Keeping a current backup before every major synchronization gives you a safer way to recover if unexpected changes occur.
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